I have limited experience in creating NOC view.. I have install dev lab for the operation team to hand on the system before kick in..
I will like to have a overview of the alerts system which i can ask them to focus more..
Can i check what are the main topic for them to focus in term of operation? May i know where to find or download any documents for them?
Here you go, start with the below pointers:
Hope it helps.
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