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Level 7

License

Hi;

i deleted my vm that solarwinds installed and forget deactivate my license .

how i solve this problem

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2 Replies
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Level 16

Re: License

i think you can still deactivate from customer portal... or reach out to support via ticket and they can give all possible options..

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MVP
MVP

Re: License

You can request the license to be deactivated via a ticket in the Customer Portal.

1. Go to Customer Portal Login | SolarWinds  and log in.

2. Under the Technical Support menu, click Open a Support Case

3. Select the Licensing option and fill in the request details.

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If you have multiple licenses, specify which license key should be deactivated.