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Level 9

License Rest tool

Hi Everyone,

I would like to know if solarwinds LicenseReset.exe tool is still applicable when migrating solarwinds licenses from old server to the new one.

( it applicable to all Modules or NPM only ?)

How to License Reset work?

NPM License deactivation

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Level 13

Re: License Rest tool

Hi, I don't think the legacy license reset was once prefered way of license deactivation as it AFAIK didn't release the license for further use on customer portal. Prefered way is to use the license manager on the website.

If you plan migration to new server, I advise you to go through Migrate SolarWinds Orion products to a new server with a new IP or hostname , otherwise you're risking the dead-ending (read long-support-assisted downtime).

In case of doubts, please contact support in advance.

I hope it helps you.

Regards,

Honza