We are running a cluster of two (redundant) Juniper SSG-550 firewalls, connected by the HA interface which is eth 2/0 on those. I've tried a Basic Alert, an Advanced Alert, even opened a support case with SolarWinds a couple of months ago on this. Anyway we are doing a project here this week affecting the firewalls, and noticed this morning that the alert did not send us an email. The link going down though did show up in NPM Events at least.
What I'm wondering, is whether this will ever work as the HA interface on the Junipers, has no IP address. What normally goes on with that, is that the two firewalls simply bounce a heartbeat back and forth between them constantly. When the offline firewall gets no reply from the online one, it takes over and passes the traffic. I read through the support case notes from before as well as SW documentation; I'm quite sure this was set up properly but testing it a little while ago I did get this text in the Error Log:
Dec-20 03:03:11.16 : 7508 : Could not create Alert Action (SWAlertActions.EmailAction)
Dec-20 04:03:10.36 : 2016 : Could not create Alert Action (SWAlertActions.EmailAction)
Dec-20 10:28:16.41 : 5632 : Could not create Alert Action (SWAlertActions.EmailAction)
Today is January 9 (2013) but those say Dec 20, which concerns me also. The date and time are correct on the server itself. Anyway I don't want to waste any more time with this, if it will never work so the big question is still can Orion NPM ever alert on an interface which has no IP address?
thanks!erting
