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Network Performance Monitor (NPM)

Forum Interfaces showing in 'unknown state' even when they're up

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Interfaces showing in 'unknown state' even when they're up

jkoelker over 11 years ago

Hi -

I have a node that's showing its two interfaces in an unknown state in the web console and I can't seem to clear this. The interfaces are operational. I've tried deleting the interfaces and then re-adding them, and have done the same with the node itself. In the past, that would usually clear it for me, but not this time.

Appreciate any help.

Thanks.

Jon Koelker

Oyster River School Dist.

Durham, NH

Top Replies

0 njoylif over 11 years ago

what does the load on your polling engine look like?
if you do an snmp walk on the system from the polling engine, what are the results (does it come back with those interfaces and what are the status), etc...
When you do a "list resources" on that node, are the same interfaces showing up (I assume yes as you said you delete and re-add).
I'm guessing poller resource issue based on little I know. What does web page say -> admin -> "details" section -> polling engines?
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0 dfairles over 11 years ago

Seems to be a known issue. Unmanage for a polling cycle and then remanage.
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0 jkoelker over 11 years ago

Hi, folks - thanks for your suggestions. However, before I got an opportunity to try them, the issue had resolved itself. Not sure if this was just SNMP slowness or some latency getting the info to the web application.....I'm at a loss. But the interfaces are no longer showing as 'unknown state' and are reporting statistics, so I'm going to chalk it up to an anomaly and move on from here! Thanks for your input!
jk
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