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Level 7

Installation.the configuration wizard.web site problem

I get the below error 

Error creating web site see Configuration log for details 

The configuration log is below i can't configure the web site

2008-11-12 05:57:14,593 [1] INFO  Program - Configuration Wizard Starting.
2008-11-12 05:57:18,000 [1] DEBUG DatabaseHelper - SQL Server on "localhost" reports its edition as "Enterprise Edition".
2008-11-12 05:57:18,921 [1] DEBUG DatabaseAccountScene - Does account "SolarWindsNPM" exist: True
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Database Server Name - localhost
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Database User - SolarWindsNPM
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Use SQL Security - True
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Database Name - NetPerfMon
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Create New Database - False
2008-11-12 05:57:23,703 [1] INFO  SettingsController - SQL Account - SolarWindsNPM
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Website IP - 127.0.0.1
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Website Port - 81
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Website Folder - C:\Inetpub\wwwroot
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Component 'Orion Network Performance Monitor Database' from 'Orion Network Performance Monitor' plugin will be configured.
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Component 'Orion Network Performance Monitor Website' from 'Orion Network Performance Monitor' plugin will be configured.
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Component 'SolarWinds Network Performance Monitor' from 'Orion Network Performance Monitor' plugin will be configured.
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Component 'SolarWinds Alerting Service' from 'Orion Network Performance Monitor' plugin will be configured.
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Component 'SolarWinds Syslog Service' from 'Orion Network Performance Monitor' plugin will be configured.
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Component 'SolarWinds Custom MIB Polling Service' from 'Orion Network Performance Monitor' plugin will be configured.
2008-11-12 05:57:23,703 [1] INFO  SettingsController - Component 'SolarWinds Module Engine Service' from 'Orion Network Performance Monitor' plugin will be configured.
2008-11-12 05:57:23,718 [1] INFO  ConfigurationProgressScene - Shutting down services ...
2008-11-12 05:57:23,718 [7] DEBUG ConfigurationProgressScene - Configuring Plugin "Orion Network Performance Monitor" - Component "Orion Network Performance Monitor Database"
2008-11-12 05:57:23,718 [1] INFO  ConfigurationProgressScene - Updating Orion database. Processing NetPerfMon.DBStructure file ...

Note: The time required to upgrade the Orion database depends on the size of your database.  If you have a large database this may take a while.
2008-11-12 05:57:24,203 [7] ERROR ConfigurationProgressScene - Violation of PRIMARY KEY constraint 'PK_CustomPollerEnums'. Cannot insert duplicate key in object 'CustomPollerEnums'.
2008-11-12 05:57:24,203 [7] ERROR ConfigurationProgressScene - Violation of PRIMARY KEY constraint 'PK_CustomPollerEnums'. Cannot insert duplicate key in object 'CustomPollerEnums'.
2008-11-12 05:57:24,203 [7] ERROR ConfigurationProgressScene - Violation of PRIMARY KEY constraint 'PK_CustomPollerEnums'. Cannot insert duplicate key in object 'CustomPollerEnums'.
2008-11-12 05:57:25,875 [7] ERROR ConfigurationProgressScene - Violation of PRIMARY KEY constraint 'PK_CustomPollers'. Cannot insert duplicate key in object 'CustomPollers'.
2008-11-12 05:57:25,875 [7] ERROR ConfigurationProgressScene - Violation of PRIMARY KEY constraint 'PK_CustomPollers'. Cannot insert duplicate key in object 'CustomPollers'.
2008-11-12 05:57:25,890 [7] ERROR ConfigurationProgressScene - Violation of PRIMARY KEY constraint 'PK_CustomPollers'. Cannot insert duplicate key in object 'CustomPollers'.
2008-11-12 05:57:25,890 [7] ERROR ConfigurationProgressScene - Violation of PRIMARY KEY constraint 'PK_CustomPollers'. Cannot insert duplicate key in object 'CustomPollers'.
2008-11-12 05:57:25,890 [7] ERROR ConfigurationProgressScene - Violation of PRIMARY KEY constraint 'PK_CustomPollers'. Cannot insert duplicate key in object 'CustomPollers'.
2008-11-12 05:57:25,890 [7] ERROR ConfigurationProgressScene - Violation of PRIMARY KEY constraint 'PK_CustomPollers'. Cannot insert duplicate key in object 'CustomPollers'.
2008-11-12 05:57:25,906 [7] ERROR ConfigurationProgressScene - Violation of PRIMARY KEY constraint 'PK_CustomPollers'. Cannot insert duplicate key in object 'CustomPollers'.
2008-11-12 05:57:29,250 [1] INFO  ConfigurationProgressScene - Updating Orion database. Processing AlertEngine.DBStructure file ...

Note: The time required to upgrade the Orion database depends on the size of your database.  If you have a large database this may take a while.
2008-11-12 05:57:33,062 [1] INFO  ConfigurationProgressScene - Updating Orion database. Processing SysLog.DBStructure file ...

Note: The time required to upgrade the Orion database depends on the size of your database.  If you have a large database this may take a while.
2008-11-12 05:57:35,468 [1] INFO  ConfigurationProgressScene - Updating Orion database. Processing TrapService.DBStructure file ...

Note: The time required to upgrade the Orion database depends on the size of your database.  If you have a large database this may take a while.
2008-11-12 05:57:38,234 [1] INFO  ConfigurationProgressScene - Updating Orion database. Processing OrionCoreDatabaseScheme.dbConfig file ...

Note: The time required to upgrade the Orion database depends on the size of your database.  If you have a large database this may take a while.
2008-11-12 05:57:38,781 [1] INFO  ConfigurationProgressScene - Updating Orion database. Updating user account ...
2008-11-12 05:57:38,890 [1] INFO  ConfigurationProgressScene - Updating DB configuration file ...
2008-11-12 05:57:38,906 [1] INFO  ConfigurationProgressScene - Copying SWNetPerfMon.DB ....
2008-11-12 05:57:38,906 [7] DEBUG ConfigurationProgressScene - Configuring Plugin "Orion Network Performance Monitor" - Component "Orion Network Performance Monitor Website"
2008-11-12 05:57:38,906 [1] INFO  ConfigurationProgressScene - Orion database configuration finished.
2008-11-12 05:57:38,906 [1] INFO  ConfigurationProgressScene - Creating Orion website folder ...
2008-11-12 05:57:38,906 [1] INFO  ConfigurationProgressScene - Configuring OrionNPMWeb.dll ...
2008-11-12 05:57:39,000 [7] ERROR ConfigurationProgressScene - This user already exists
2008-11-12 05:57:39,390 [1] INFO  ConfigurationProgressScene - Deleting COM+ application
2008-11-12 05:57:44,218 [1] INFO  ConfigurationProgressScene - Backing up resources directory ...
2008-11-12 05:57:44,218 [1] INFO  ConfigurationProgressScene - Checking ASP.NET Capability
2008-11-12 05:57:44,281 [1] INFO  ConfigurationProgressScene - Enabling Active Server Pages
2008-11-12 05:57:44,281 [1] INFO  ConfigurationProgressScene - Checking for existing Orion website
2008-11-12 05:57:44,312 [1] INFO  ConfigurationProgressScene - No Orion website found; creating new website
2008-11-12 05:57:44,312 [1] INFO  ConfigurationProgressScene - Creating website object
2008-11-12 05:57:44,328 [7] ERROR ConfigurationProgressScene - Caught exception while creating website: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Runtime.InteropServices.COMException (0x800700B7): Cannot create a file when that file already exists. (Exception from HRESULT: 0x800700B7)
   --- End of inner exception stack trace ---
   at System.DirectoryServices.DirectoryEntry.Invoke(String methodName, Object[] args)
   at SolarWinds.ConfigurationWizard.Common.IISHelper.CreateNewWebsite(Int32 websiteID, IWebsiteInfo website, ConfigurationLogDelegate log)
2008-11-12 05:57:44,328 [7] ERROR ConfigurationProgressScene - Error creating website. See Configuration log for details.

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3 Replies
Level 7

Salam,

I am facing the same issue. Kindly tell me how to see the configuration logs. Rather I applied the above step but can't able to resolve the issue.

Very thankfull to you if you help me.configuration.jpg

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Level 9

 Or.. Try installing the website in a Different New Folder, for example: c:\orionweb ... I had that issue once. .and that worked.

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Level 19

What version is this from?

The error is "cannot create a file when that file already exists", but it isn't really referring to a file - this is showing up at the point where it's trying to create an IIS website. You could try using the IIS Management snapin to delete all your IIS websites and try again.

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