Whenever I try to change the font network atlas says it needs to close and to contact support. It gives me a big red envelope looking X and then crashes basically. Also what number do I call?
Hello cgaul656,
You can solve this problem by removing Windows Update KB3078601 Microsoft Graphics Component Could Allow Remote Code Execution
1.So go to Control Panel >> Programs and Features >> View Installed updates
2.Search for the update and Uninstall it
3.Reboot the server
This is an issue with Windows Update so I can apply to various NPM versions.
Please let me know it that works
Thanks
see this KB post might help in your case.
IF NOT .
from following location .
C:\ProgramData\Solarwinds\NetworkAtlas
Please send open NetworkAtlas.log
scroll to the End and send the Error and more lines before the Error.
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 195,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.