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Level 7

HTML format for alert emails not working in NPM 12.4


Been struggling for days over this. Our email admin has looked at the messages generated by SW and he says the details show they are in plain text, even though I have selected HTML on the Configure Action: Send an Email/Page wizard. See below. The URLs in the generated emails are not clickable in Outlook 2016 .




Hoping to avoid having to open yet another ticket .. have 3 open right now for various buggy things.


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