Could someone provide us with a timetable for the availability of HF2 today so we can stop hitting Refresh every few seconds? My systems are all down until I install the Hot Fix, and I think others are in the same boat. Thanks!
Solved! Go to Solution.
I tried upgrading to 2020.2.1 as well and it is giving me the same message "All products are up-to-date"
I am on 2020.2
on call with support almost 3 hours now, still waiting to connect to a support engineer.
Downloaded in 1 minute to laptop but since is 1.3Gb its going to take some time to get it to the main server.
Advisory is still not updated and no email received with info about HF2 availability.
SolarWinds Security Advisory page is the official destination for the latest updates and still states the following:
An additional hotfix release, 2020.2.1 HF 2 is anticipated to be made available Tuesday, December 15, 2020. We recommend that all customers update to release 2020.2.1 HF 2 once it is available, as the 2020.2.1 HF 2 release both replaces the compromised component and provides several additional security enhancements.
The sad thing is that using the Web GUI, My Deployments, Updates & Evaluations, shows that there are no updates/hotfixes.
I'm at 90% (configuring Orion) with HF2 now, then the APE to deal with.
It would have been nice if they said but it's only available from the customer portal and "offline" install only. It does make sense as a lot of people will have powered down or booted
This is the biggest thing for me. I recognize Solarwinds is A) developing the hotfix, B) verifying the hotfix, C) dealing with angry customers, D) dealing with government entities, E) trying to write SEC filings, F) trying to make sure their legal things are covered, and G) who knows what else... but a timeframe would be extremely useful. As I've said elsewhere, I want to do everything I can to build trust in the product with our security office and upper management... and communication helps quite a bit with that.
no sign we have any problem here, but since others might have a problem is good enough for our management team to pull the plug, It's like going back to the good old days where a user calls and you have to ask them what they think is wrong, and they reply everyone is experiencing slowness and they can't work. **bleep** I missing NTA a lot right now.
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