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Level 11

Group Availability not updating

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ALL of my group availability charts stopped updating Friday. I thought I might reboot to see if that would fix it, but I already rebooted Sunday, and that did not fix it.

 

Has anyone seen this? Anyone have a fix? This is affecting ALL of my groups!

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The Group Availability graphs started updating again after this weekend's weekly reboot. Don't know why they didn't work the week before, but at least they are working now. I guess I didn't reboot enough times 😄

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4 Replies
Level 8

I've seen exactly the same thing here Julrich.

Group Availability chart data stops plotting, affecting all groups simultaneously. Here's an example:

 

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Level 13

julrich-

When you open a support ticket, could you:

--Reference this thread to Support.
--Post back here with a case number.
--Post any solutions you get from Support.


Many thx,

M

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The Group Availability graphs started updating again after this weekend's weekly reboot. Don't know why they didn't work the week before, but at least they are working now. I guess I didn't reboot enough times 😄

View solution in original post

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Product Manager
Product Manager

Hmm this is odd.  I have not heard or seen this, could you open a support ticket so we can investigate please and upload diagnostics.

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