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Network Performance Monitor (NPM)

Forum FEATURE REQUEST-Integration with FootPrints Service Desk-Case # - 00608493

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FEATURE REQUEST-Integration with FootPrints Service Desk-Case # - 00608493

Mahmoudhamido over 3 years ago

We appreciate to do an integeration between FootPrints Service Desk and Solarwinds NPM to automatically open cases with the responsible team once an triggered event occur. we hope to find it in the next releases

0 Seashore over 3 years ago

As Footprint service desk seem to have an API already I suggest you use a power shell action in an alert to call their API and open a case.
That's how I do it with other service desk solutions.
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0 _Jake over 3 years ago

Hi Mahmoudhamido Do you find a way to integrate NPM with Footprints yet ??
I've looked at a lot of forum and documents ,nothing so far.
If yes please feel free to give me a hand .
Thx
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