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Level 8

Emailed Reports broken after enabling SSL for Web Console

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We recently enabled SSL for the web console of NPM.  Since then emailed reports contain the following error instead of the report:

Unable to retrieve url: http://SERVERNAME:80/Orion/Report.aspx?ReportID=73 using PDF type.


I've changed the name to "SERVERNAME" here, but it is just the windows hostname of the server.  I imagine there is a place that I haven't found yet where I can change the url to https and even perhaps change the server name to the FQDN, but I haven't found it yet.  Can somebody point me in the right direction?

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Level 8

I found a blog post that offered a solution:  http://www.mostlynetworks.com/2014/03/solarwinds-https-using-fqdn/

Seems that you need to manually edit the Websites table in the database.  It allows you to change the server name to the FQDN, enable SSL, and select the port.

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Level 12

Update to this:  After you modify the Websites table, you also have to go into the report scheduler on the web side and run through the wizard and save it for it to grab https when it runs during your scheule

For every unique report right?

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Yes for each one

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Level 8

I found a blog post that offered a solution:  http://www.mostlynetworks.com/2014/03/solarwinds-https-using-fqdn/

Seems that you need to manually edit the Websites table in the database.  It allows you to change the server name to the FQDN, enable SSL, and select the port.

View solution in original post

Just a quick note that if you rerun the Configuration Wizard (for updates, changes, etc), you will need to re-edit this table.

Level 8

Opened a ticket as well, #754817

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