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MVP
MVP

Details of QoE application definitions

Is there anywhere I can find a bit more detail about how the built in QoE applications are defined?

We are using the one for Groupwise but it doesn't seem to be showing all of the data that we are expecting. Without knowing how the application is detecting Groupwise traffic, its difficult to know what its capturing.

Is it just using port numbers or something else?

Also, in GW world, we are missing NCP traffic which is on port 524

the chew toy for the dog of life
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3 Replies
Level 17

Short answer is- it's complicated. Here's a KB that addresses some of the detection logic: http://knowledgebase.solarwinds.com/kb/questions/5785/How+is+a+QoE+application+defined+for+quality+o...

We also use a heuristic analysis of traffic behavior beyond simple port / protocol detection.

MVP
MVP

Thanks Rob, that does make sense.

So really the only way I can be sure is to trace the traffic on the span port to see for ourselves?

As with all new functionality we are just trying to figure out the details

the chew toy for the dog of life
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Level 17

If we're having detection issues, definitely open a ticket with support and send over a PCAP with representative traffic. We can trace it from there.

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