Dell Service Tag not displayed

Question

Our VMware hosts are Dell servers. Why can't the node details page under hardware read/show the service tags? Using SNMP it gives the other info like model etc.

SW Dell Hardware.png

I found an OID that gives the service tag.

1.3.6.1.2.1.47.1.1.1.1.11

SW UDP Dell service tag.png

Anyway to get that added to the Hardware Details? I have added the above resource but would just be much cleaner and easier to include on reports if included under hardware.

BakerD · Accepted Answer

I forgot to come back and update this, ours is working now.  We are running 5.1.0 and 6.0.0 and both show up now.  I don't recall what we changed though, might have just been getting Dell Open manage all working.