I received the message on the screen shot below. Orion configuration wizard failed, configuratrion message bus failed to setup RabbitMQ for Orion.
This is a fresh installation on a new server, I have enabled Messages Queus prior installation. I rebuilt the server and start a new installation but I got the same message.
I followed many articles in Solarwinds support site and THWACK but that didn't help me.
Any additional ideas would be greatly appreciated
You can try to rebuild RabbitMQ manually from here:
Edit: Run these commands in a Command Prompt with Admin (and also run the Config Wizard with Run as Administrator)
Configuration wizard located in D drive
I installed Orion on drive D
I tried to to gather more info for the error, I followed direction in the link below but couldn't find it
@alamubarak the installation directory is on D but the log files are going to be located in the directory I provided.
Also the logs for RabbitMQ are located in C:\ProgramData\SolarWinds\Orion\RabbitMQ\log looking at that log may shed more light as to the failure.
I see access denied to "rabbitmq-service.bat"
I installed Orion with AD admin account and a local admin account.
Could be that the reason for denied access?
2020-07-23 12:21:05,426  TRACE ConnectionStringProvider - Going to parse connection string...
2020-07-23 12:21:05,432  ERROR RabbitManager - Unexpected output of command: stop
System.InvalidOperationException: Service RabbitMQ was not found on computer '.'. ---> System.ComponentModel.Win32Exception: The specified service does not exist as an installed service
--- End of inner exception stack trace ---
at SolarWinds.MessageBus.RabbitMQ.RabbitManager.IsSuccess(Results results, String command)
2020-07-23 12:21:05,456  VERBOSE EncryptedConnectionString - Key workstation id.
2020-07-23 12:21:05,457  ERROR MessageBusConfigurator - Failed to configure RabbitMQ for Orion. Configuration cannot proceed.
System.Exception: An error occurred in 'rabbitmq-service.bat'. Access is denied.
at SolarWinds.MessageBus.RabbitMQ.RabbitManager.RunRabbitBat(String batFileName, Func`2 outputLogFilter, String args)
at SolarWinds.MessageBus.RabbitMQ.RabbitManager.ServiceControl(ServiceAction action, Boolean useForceBootIfNeeded)
at SolarWinds.MessageBus.RabbitMQ.RabbitManager.EditConfig(Action`1 edit)
at SolarWinds.ConfigurationWizard.Plugin.Orion.MessageBus.MessageBusConfigurator.SetRabbitConfiguration(String certPath, Boolean fipsEnabled)
at SolarWinds.ConfigurationWizard.Plugin.Orion.MessageBus.MessageBusConfigurator.SafeCall(Action action, Action`1 onErrorAction)
2020-07-23 12:21:05,458  VERBOSE EncryptedConnectionString - Key tag with column collation when possible.
2020-07-23 12:21:05,459  VERBOSE EncryptedConnectionString - Add key tag with column collation when possible.
2020-07-23 12:21:05,460  TRACE TaskAdapter - [Orion.MessageBus.MessageBusConfigurator | Configuring message bus] Waiting for lock to set Failed state.
2020-07-23 12:21:05,461  VERBOSE EncryptedConnectionString - Add key encrypt.
2020-07-23 12:21:05,463  INFO TaskAdapter - Finished task Orion.MessageBus.MessageBusConfigurator Configuring message bus [00:00:00.7856284].
2020-07-23 12:21:05,463  VERBOSE EncryptedConnectionString - Add key trustservercertificate.
2020-07-23 12:21:05,464  VERBOSE EncryptedConnectionString - Value:True.
2020-07-23 12:21:05,465  DEBUG ConfigurationProgressScene - Setting lblDescription to Checking FIPS 140-2 state in Orion FINISHED
Updating discovery profiles 0.0%
Updating website configuration file 0.0%
Configuring message bus FAILED
2020-07-23 12:21:05,466  VERBOSE EncryptedConnectionString - Value:SolarWindsOrionDatabaseUser.
2020-07-23 12:21:05,467  INFO ExecutionEngine - Waiting for tasks to complete before aborting run:
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