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Cannot add to a list of a "text' Custom property? Is there a limit to a drop down list?

Versions:

Orion Platform 2018.2, NPM 12.3

Background:

In the forum I found some old posts (NPM 10.x) that indicate "there's no limit to a drop down list of a Custom property".... but...

I have a Custom property called 'Device_Type' of format 'text' and i have previously added up to 183 values to it as a 'drop down list'.  Today, I tried to add a 184th value, and it doesn't appear in the list (no error in the SolarWinds UI appears). I ran this SWIS query in the SWQL studio UI and I can see the value I added (there are 184 items in the SWIS result):

SELECT TOP 1000 Table, Field, Value

FROM Orion.CustomPropertyValues

where Field = 'Device_Type'

order by Value

I've tried IE, chrome, and Firefox as the UI to the Orion admin "Edit Custom Property" page and all 3 show the same thing: They don't seem to be seeing the new value to the property I added, even though it's in the DB, per the SWQL query.

Also: I tried loading up a Node and choosing the property-> value from there and the new value I made is not there either.

Question:

Is there a limit to making these types of drop down lists?  Or maybe some type of "you have to wait for x internal process to run" before it shows up in the UI?  In the past it was instantaneous.

Message was edited by: tigger 2 Removed weird URL linking to SolarWinds main site that somehow got in there

  • Are you still having this issue? I would run the config wizard and see if that helps.

  • I opened a ticket, and running the config wizard (Website only) is part of the recommended fix.  I'l be trying it next week.  On a side note: During support help, we attempted to add several more values to the list, and none appeared.  I went on vacation, came back, and they all appeared.  So if nothing else it's just *really slow* for them to appear (before trying config wizard).  My guess is its taking over 3 days to appear after adding.