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Level 12

Are support calls going to India now???

What the heck??? I call support to open up a ticket.. after some prompts later I get a  voice I can barely hear along with such a thick Indian accent I can't tell what this guy "Hamsa" is saying.

Tell me it ain't so.......

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Level 9

Don, we don't have a support center in India. We do have support centers in Austin, Cork and Singapore to meet the needs of our global customer base.  Depending on when you call us you may get a support rep in any of our centers.

Thanks for the feedback that you're having a hard time hearing the support rep.  I'll have that issue investigated.

Thanks,

Mindy

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