We have recently moved our NPM over to new Servers and updated to NPM 12.5. We use NPM primarily to monitor network infrastructure (routers, switches, firewalls, APs, etc.) and have it working with our HPSM ticketing system to generate tickets on alerts.
We have a few alerts setup that executes a program using perl when a WAN interface goes down. The perl script telnets to a router and pulls some show run commands and then emails our ticketing system in xml format. These alerts are triggering since we moved to new Servers and updated 12.5 however there seems to be an issue with the perl script.
I have installed ActivePerl on the new Servers and have copied over all the appropriate files for the scripts from our old NPM server. I am having trouble figuring out where I can look on the NPM server to see if the perl (.pl) file is even being exexcuted.
I am reaching out to the community to see if anyone that has used ActivePerl with alerts could help point me where to start troubleshooting or logs to look at as to why the script may not be working or even being executed. I can run the script from a command prompt on the server and it seems to run.
Many Thanks.