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whowasthat
Level 8

Alert Escalation not sending alert emails more then once

Hello,

        i have configured and alert to check for HDD space. When the volume percent used is greater then 95% it sends and email.  This part works correctly, but i never get any additional emails from the Alert Escalation.

I have Alert Escalation setup to "execute this option repeatedly every 5 hours"

but i never get any emails besides the first one.

under the general tab i have check this alert every "4 hours"

i would appreciate any help with getting alert escalations to work

thanks

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1 Reply
aLTeReGo Product Manager
Product Manager

Re: Alert Escalation not sending alert emails more then once

Was the original alert acknowledged? The acknowledgement of an alert will stop the escalation process.

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