Hello Community ,
I am provisioning a linux server into solarwinds NPM and i am getting the following error. Does anyone have clues on the mentioned error.
SolarWinds Orion Agent [2.0.0.70] Settings, OpenSSL [OpenSSL 1.0.2k-fips 26 Jan 2017]
0. Cancel and Exit without Saving
1. Agent Mode (1 - Agent Initiated, 0 - Server Initiated) [1]
2. Orion Poller Hostname/IP [xx.xx.xx.xx]
3. Orion Poller Port [17778]
4. Orion Username [swo_linux_agent]
5. Orion Password [********************]
6. Proxy Settings... [mode=disabled]
7. Save Changes and Exit
ERROR on previous provisioning attempt:
Agent connected to Agent Management Service but provisioning has failed, error code [0x6] - No such device or address
Looking at the logs displayed the following error messages
19/04/12 10:09:51.028 PID: 9288 TID: 3442014080 [ERROR] ewCertMgmt::CertificateContext::CertificateContext(const ewCertMgmt::CertificateData_t&) - file not found ["/opt/SolarWinds/Agent/bin/cert/EminentWare Server ().pem"]
19/04/12 10:09:51.029 PID: 9288 TID: 3442014080 [WARN] w32_exception caught: Error [0x6], [ewCertMgmt::CertificateContext::CertificateContext(const ewCertMgmt::CertificateData_t&) - file not found ["/opt/SolarWinds/Agent/bin/cert/EminentWare Server ().pem"]], File: /src/agent/Src/ewcertmgmt/ClientCertificateCache.cpp, Line: 201
19/04/12 10:09:51.029 PID: 9288 TID: 3442014080 [ERROR] void ewCertMgmt::clientcertificatecache::initialize() - failed with exception: w32_exception caught: Error [0x6], [ewCertMgmt::CertificateContext::CertificateContext(const ewCertMgmt::CertificateData_t&) - file not found ["/opt/SolarWinds/Agent/bin/cert/EminentWare Server ().pem"]], File: /src/agent/Src/ewcertmgmt/ClientCertificateCache.cpp, Line: 201
19/04/12 10:09:51.049 PID: 9288 TID: 3442014080 [ERROR] ewCertMgmt::CertificateContext::CertificateContext(const ewCertMgmt::CertificateData_t&) - file not found ["/opt/SolarWinds/Agent/bin/cert/EminentWare Server ().pem"]
19/04/12 10:09:51.049 PID: 9288 TID: 3442014080 [WARN] w32_exception caught: Error [0x6], [ewCertMgmt::CertificateContext::CertificateContext(const ewCertMgmt::CertificateData_t&) - file not found ["/opt/SolarWinds/Agent/bin/cert/EminentWare Server ().pem"]], File: /src/agent/Src/ewcertmgmt/ClientCertificateCache.cpp, Line: 201
19/04/12 10:09:51.049 PID: 9288 TID: 3442014080 [ERROR] void ewCertMgmt::clientcertificatecache::initialize() - failed with exception: w32_exception caught: Error [0x6], [ewCertMgmt::CertificateContext::CertificateContext(const ewCertMgmt::CertificateData_t&) - file not found ["/opt/SolarWinds/Agent/bin/cert/EminentWare Server ().pem"]], File: /src/agent/Src/ewcertmgmt/ClientCertificateCache.cpp, Line: 201
19/04/12 10:09:51.050 PID: 9288 TID: 3442014080 [WARN] ewException caught: Error [0x9], [ewCertMgmt::AutoCertContext_t ewCertMgmt::clientcertificatecache::getcertificatecontext(const utf_string&) - failed to find certificate for [EminentWare Server ()]], File: /src/agent/Src/SolarWinds.Agent.Service.Lib/TaskExecuter.cpp, Line: 991
19/04/12 10:09:51.057 PID: 9288 TID: 3279939328 [WARN] ewException caught: Error [0x9], [ewCertMgmt::AutoCertContext_t ewCertMgmt::clientcertificatecache::getcertificatecontext(const utf_string&) - failed to find certificate for [EminentWare Server ()]], File: /src/agent/Src/SolarWinds.Agent.Service.Lib/TaskExecuter.cpp, Line: 991
19/04/12 10:09:51.057 PID: 9288 TID: 3279939328 [ERROR] bool TaskExecuter::CheckCertificate(bool) - Failed to load certificate with Subject [EminentWare Server ()]]
19/04/12 10:09:51.057 PID: 9288 TID: 3279939328 [WARN] w32_exception caught: Error [0x9], [Failed to load certificate with Subject [EminentWare Server ()]], File: /src/agent/Src/SolarWinds.Agent.Service.Lib/AgentRpcServiceBase.cpp, Line: 347
19/04/12 10:09:51.057 PID: 9288 TID: 3279939328 [ERROR] void AgentRpcServiceIpc::WorkImpl() - failed
19/04/12 10:09:51.057 PID: 9288 TID: 3279939328 [WARN] w32_exception caught: Error [0x9], [void AgentRpcServiceIpc::WorkImpl() - failed], File: /src/agent/Src/SolarWinds.Agent.Service.Lib/AgentRpcServiceIpc.cpp, Line: 57
19/04/12 10:09:51.057 PID: 9288 TID: 3279939328 [WARN] void AgentRpcServiceIpc::WorkImpl() - failed [0x9] : w32_exception caught: Error [0x9], [void AgentRpcServiceIpc::WorkImpl() - failed], File: /src/agent/Src/SolarWinds.Agent.Service.Lib/AgentRpcServiceIpc.cpp, Line: 57
19/04/12 10:09:51.057 PID: 9288 TID: 3442014080 [ERROR] virtual void AgentRpcServiceBase::Start(bool, DWORD) - failed to wait [90000] ms for service to start, wait code [1]
19/04/12 10:09:51.058 PID: 9288 TID: 3442014080 [WARN] w32_exception caught: Error [0xffffffff], [virtual void AgentRpcServiceBase::Start(bool, DWORD) - failed to wait [90000] ms for service to start, wait code [1]], File: /src/agent/Src/EminentWare.Agent.Service/Agent.Service.cpp, Line: 743
19/04/12 10:09:51.058 PID: 9288 TID: 3442014080 [ERROR] int main(int, PortingUtilities::utfstrings::utf_char**) - [swiagent] failed. Error [0xffffffffffffffff] : w32_exception caught: Error [0xffffffff], [virtual void AgentRpcServiceBase::Start(bool, DWORD) - failed to wait [90000] ms for service to start, wait code [1]], File: /src/agent/Src/EminentWare.Agent.Service/Agent.Service.cpp, Line: 743
19/04/12 10:09:51.058 PID: 9288 TID: 3442014080 [INFO] DWORD ewCore::EventLogger_t::ReportEvent(const utf_string&, ewCore::EventLogger_t::LogLevel_t, WORD, DWORD) - event string [int main(int, PortingUtilities::utfstrings::utf_char**) - [swiagent] failed. Error [0xffffffffffffffff] : w32_exception caught: Error [0xffffffff], [virtual void AgentRpcServiceBase::Start(bool, DWORD) - failed to wait [90000] ms for service to start, wait code [1]], File: /src/agent/Src/EminentWare.Agent.Service/Agent.Service.cpp, Line: 743], type [3]
Any one on the above issue is much appreciated.