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Network Performance Monitor (NPM)

Forum Again problem with correct data under Current Hardware Health for Cisco 3850

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Again problem with correct data under Current Hardware Health for Cisco 3850

JaroslawLadyga over 7 years ago

On newest NPM 12.0 found issue with Current Hardware Health. It shows temperature data incorrectly in Celsius scale - looks like devided by 10:

Manufacturer Cisco

Model WS-C3850-48P

Manage Sensors

Current Hardware Health

Sensor Name Status Value

Temperature

Status Switch 1 - Temp Sensor 0 Major 2,5 °C

Status Switch 1 - Temp Sensor 1 Major 3,7 °C

Status Switch 1 - Temp Sensor 2 Major 4 °C

I found that there were problems with correct data displayed with Current Hardware Health on 3850s before. Is it anything specific for the model or is it possible to fix it by user?

0 JaroslawLadyga over 7 years ago

I've found 2 discussions regarding the issue:
https://thwack.solarwinds.com/thread/68733
https://thwack.solarwinds.com/message/244670#244670
And I can prove that change of Preferred Cisco MIB from default to CISCO-ENVMON-MIB in Hardware Health Polling section of Node definition fixes the problem in NPM 12.
Anyway it looks that Cisco has still problem with correct MIB setup on Cisco Catalyst 3850 however there were at least 2 cases CSCuh55760 and CSCun78227 created for the issue from 2014.
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