I upgraded to NPM 12.2 earlier this week, and have since started monitoring our ASA through Orion. At some point yesterday, no information is showing for the "Remote Access VPN" connections. (There was information there a day or two ago.) That particular page just says "No data to show."
All of the other tabs (Platform, Interfaces, Site-to-Site Tunnels) on the ASA monitoring webpages are showing up just fine. Any ideas on how to troubleshoot the Remote Access VPN tab?
I was able to get the information to populate, after applying "Hotfix 1". However, every remote VPN connection now shows up in triplicate (I guess 3 times the information is better than none.)
Admittedly I'm behind on my build/hotfix level now. So there's likely a newer release that may fix my triplicate issue. I've just been putting out other fires, and haven't had time to pursue it yet.
We, too, had problem not showing users. It was not until we got the 10/20/2017 hotfix installed that it resolved this issue.
We worked with TAC and some app engineers to help figure that one out a little.
Hotfix was released today,
SolarWinds Network Performance Monitor 12.2 Hotfix 1 addresses the following issues:
RemoteAccessSessionDetail cannot be serialized
Thank you - can someone provide deployment feedback that has deployed this? I recall there were several issues with the initial hotfix release as stated in the NPM 12.2 feedback thread.
Also, is a service restart needed and config wizard?
What is the preferred method of deployment - use this EXE link provided above or should we use the new installer?
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process. Learn more today by joining now.