Hello everyone .
Welcome to the NCM Troubleshooting Landing Page in this post i have tried to address most common issues related to the NCM Module .
If you think something is missing / need to add please feel free to comment under the post .
This page will help you to Troubleshooting your issues where you have offline environment without sending the diagnostics to the Solarwinds support.
Please Note: Currently supported software versions Network Configuration Manager (NCM)
Latest Version: 8.0
Oldest Supported Version: 7.6
|EOL VERSION||EOL ANNOUNCEMENT||EOE EFFECTIVE DATE||EOL EFFECTIVE DATE|
|7.7||June 6, 2019||September 6, 2019||September 6, 2020|
|7.6||December 4, 2018||March 4, 2019||March 4, 2020|
Solarwinds strongly recommend for an upgrade to the latest version with HF installed - More details you can find out under the posts below linked
Are you using the older version of NCM ? Please see the post below
Troubleshooting NCM Jobs
I am running NCM Job and few devices are failing downloading configuration (Most common)
Troubleshooting NCM Inventory Jobs
Troubleshooting Device Download Issues
Troubleshooting NCM Config Search
Download configuration through SNMP without device login credentials
Troubleshooting downloading F5 devices configuration
Troubleshooting RealTime RTCN Notification
Troubleshooting Firmware Upgrade Issues
Stack switch firmware upgrade / Questions / Feature Requests
All NCM Feature Requests can be found here (Most common)
Troubleshooting NCM Syslog / Traps
NCM Device Template related questions
List of supported NCM devices (Most common)
How to use EOL/EoS Feature in NCM
NCM Logs Location
NCM Database health check and Troubleshooting performance
Regular expression / Config Comparison issues - Ignore Blank Lines
Create and manage policy rules
General Questions / How to in NCM
Troubleshoot NCM / Orion Alerts
Learn how to Troubleshooting NCM Example - Cases
Palo Alto Features
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