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NCM Not downloading full configuration [Case studies]

So in this case NCM failed to download the full configuration from the device.

How you troubleshot this ?

You must check  your Session Trace first to track the activity .

VIEW LIVE NCM logs NCM Connection profile test Compare Success and Failure and troubleshot understan...

Here is an example case: as you can see immediately after interface # NCM sent a command exit where its stopped downloading the configuration from the device.

pastedImage_4.png

Cause: 

The issue is in that config line: description # Cisco ASA 5500 GAAE1/2 (Inside) #

Reason:

NCM have build-in logic to recognize config mode command prompt on devices.

That logic check if line ends with ‘)#’ or ‘) #’ and assume this is command mode prompt which mean end of config.

That is why NCM stop capture any config lines after that line.

Resolution:

To workaround this issue please modify that interface description line to not end with ‘) #’.

Looks like only that interface contains such unusual description.

That should resolve the issue

Version history
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Last update:
‎11-06-2019 06:02 AM
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