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tayyabrao
Level 10

unable to take config backup on WLC

Hi,

unable to take config backup on WLC (Cisco 5500 Series Wireless Controller ). Please suggest

Thanks

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4 Replies
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mesverrum
Level 20

Re: unable to take config backup on WLC

Most likely problem is the device template is set to auto and it is using the Cisco iOS commands instead of the Cisco wlc commands

- Marc Netterfield, Github
tayyabrao
Level 10

Re: unable to take config backup on WLC

Hi,

I can see the Config tab in wlc page, where I can check the config part

wlc.PNG

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m_roberts
Level 14

Re: unable to take config backup on WLC

hi

Be aware of the following KBs

Cisco Wireless Lan Controller/WLC device template - SolarWinds Worldwide, LLC. Help and Support

Unable to download configs from Cisco WLC devices with WLC template and device using TFTP to transfe...

I would suggest you enable session tracing (Settings > NCM Settings > Advanced Settings) and review the session trace to determine what the communication process to the device is by NCM

Generate session trace logs - SolarWinds Worldwide, LLC. Help and Support

Mark Roberts

Prosperon - UK SolarWinds Partners

Installation | Consultancy | Training | Licenses

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jpr7311
Level 11

Re: unable to take config backup on WLC

I can second this suggestion to set the device template from auto to the WLC device template.  This is also the case for Cisco ASA's.

This is probably your issue unless credentials are wrong.