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Network Configuration Manager (NCM)

Forum UCS 4.04g Device Template

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UCS 4.04g Device Template

Barsha over 3 years ago

Backup config for the UCS server 4.04g have stopped working. Solarwinds support team have advised to build a device template for the UCS. Can anyone help?

0 HerrDoktor over 3 years ago

What has changed that the backup stopped? Can you share error messages or screenshots?
If you need to build device templates it’s pretty straight forward. You need to know the commands that you would enter in a ssh session to display the config. But let’s first troubleshoot the basics
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0 Barsha over 3 years ago in reply to HerrDoktor

The error says " connectivity issues, discarding config" and the suggested action is to fix the device template.
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0 HerrDoktor over 3 years ago in reply to Barsha

Could you enable session tracing, retry the download and look into the session log, maybe you find some useful info for troubleshooting there.
-> https://support.solarwinds.com/SuccessCenter/s/article/Change-NCM-session-trace-location
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0 HerrDoktor over 3 years ago in reply to Barsha

The „fix template“ message is quite generic, I personally think there is another issue
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0 HerrDoktor over 3 years ago in reply to Barsha

Alright, even though I think this won't lead to a solution, here's the way how to create a new device template:
In the wizard, pick your device and follow the wizard. You need to have the commands ready that you would enter in a SSH session to get the Config.
Hope that helps.
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