Hi,
After a recent problem with our NCM installation I was asked to run SolarWindsDiagnostics.exe and then send the created zipfile to Support. This program ran without any need for authorisation so it bypassed any login security we have set within NCM. We use NCM to backup our network device configs and log changes etc. The created zipfile contained so much detail about our network devices, including routing tables, arp caches and vlans that it poses a real security risk. I was therefore very reluctant to send this file outside the building. Should this program not at least require the user to authenticate before it runs? You should also be able to choose what info is collected, most of the confidential info I'm talking about is not required to diagnose the fault.
Thanks
Andy