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No response using the specified credentials, TFTP host <IP>

Hi,

I am trying to use NCM to download configurations, and am getting one of two error messages from my Cisco devices:

1) No response using the specified credentials

2) The credentials do not have write access to the device

Both Cisco devices can successfully TFTP their configurations to the server when I use the "copy run tftp" command from the device.

NCM can log into the device and perform the "show running-config view full" command.  It just can't grab the configuration and bring it over.

What setting am I missing here?

Thanks,
~Sal