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Nightly Backup Fails on New Cisco 4300 Routers

FormerMember
FormerMember

We have begun to roll out Cisco 4300 series routers.  Unfortunately, our nightly configuration backup job is failing on the new equipment.

When I use the Test button in the NCM Properties section of the Edit Properties of a Node, it fails.  If I look at the Show Credential Login Details, it shows that it has successfully connected with SSH2, but instead of seeing the terminal and show version commands, it shows the username that has logged in.  As the user name is not a valid command, it fails trying to execute that command.

The Show Credential Login Details looks normal on our older routers, Cisco 2900 and 1900 series.

Does anyone know how to fix our nightly configuration backup problems for 4300 series routers?