Re: NCM add jobs

vin06357 · ‎03-08-2019

Hello,

I have a Solarwinds NPM and NCM. I am trying to create a daily job. I clicked on Nightly Config Backup, then to Choose Nodes. I can not even list nodes even checking the box 'Dynamic Selection'.

In MyDashboard -> All Nodes -> Cisco -> Up -> (It shows a list of all switches with the name starting 'SW'.

What am I doing wrong when I click 'Choose Nodes' via Nightly Config Backup? I entered IP Address from the left and enter the IP on the right. No node shows up. Suggestion?

Thank you,

Vincent

jpetkevich · ‎03-12-2019

vin06357 Did changing the browser help you? I assume that you are not seeing any nodes after clicking 'View Selected Nodes'? Are you typing the exact IP address or using wildcards?

vin06357 · ‎03-13-2019

Hello, the changing of browser did help and I am now seeing the nodes.

Thank you

Vincent Lagrotteria

Engineer Spec - Network

jpetkevich · ‎03-13-2019

Are you using v7.9?

vin06357 · ‎03-13-2019

Correct

Vincent Lagrotteria

Engineer Spec - Network

jpetkevich · ‎03-19-2019

vin06357 Did you open a case? Can you send me the number?

jpetkevich · ‎03-13-2019

Ah okay - yes we are aware of some IE11 issues and are looking to address that.

austinjpoirier · ‎03-12-2019

Try IE if using chrome. If using chrome try IE...

Also double check that you have correct permissions. In NCM I believe you have to have full admin rights due to a bug.

rfroembgen · ‎03-12-2019

Hi Vincent,

if i remember right, i ran into the same issue a while ago. It seems like its a browser related issue, but i cant remember in which browser it occured. Just try a different one and you should be able to select / add nodes.

Regards

Rene