Hello, I am fairly new to NCM and SW, and I have inherited a pretty large database of devices to back up in NCM. Every night the job runs to download running and startup configs on Cisco, Juniper, HP devices. Once the job is complete, I get around 500 errors out of 750 devices, and most will say "Cannot Download Running/Startup: Connection Refused".
Now I have searched and see the most common issues for this, and usually incorrect credentials and sometimes that is exactly what it is, but I am seeing a lot of devices that are working just fine. For example, if I go into the Node and scroll down to NCM section and click Test, it says Test Successful....then if I go into NCM and go to the device in question, then Configs, then Download Config, it actually works!
Why then does the job fail every night for that device, plus others? It is frustrating to see this and I cannot figure it out. Is this a bug that I need to upgrade to a later revision on? I am running: Orion Platform 2018.4 HF3, IPAM 4.8.1 HF1, NCM 7.9, NPM 12.4, NTA 4.5.0, SAM 6.8.0, NetPath 1.1.4
Thank you for any advice.
So, I tried a separate job just for one site that had 6 devices that were previously erroring out every night, and this separate job had no issues! We looked at NPS but couldn't really determine if it was giving us problems, as there was nothing in the logs. I am still going through and auditing the rest of our equipment, then I am going to go hard on fixing these errors. I may have to just create a job for every site instead of one large job. I appreciate the help and if I have any further updates I will be sure to share here!
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