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NCM Connector for Cisco SmartAdvisor Error - ERROR SolarWinds.NCM.DataCollector.Jobs.InventoryJob
Good afternoon
UPDATE: We are running Windows Server 2016 which only has the client version of version 4.0.3 of the .net run time - I assume this product is not yet compatible with Windows Server 2016?
I have installed and configured the Cisco SmartAdvisor Connector for NCM
The scan gets as far as scanning and identifying nodes it counts our devices and once it has finished processing these devices an error is thrown:
*** Assembly NCMSAConnector, Version=1.5.0.0, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
*** Assembly SolarWinds.NDS.Engine, Version=1.5.0.0, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
*** Assembly SolarWinds.NCM.Common, Version=1.5.0.0, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
2019-01-24 15:36:42,103 [1] INFO CdsAssessment.ViewModel.ReportsViewModel - Requests status updating.
2019-01-24 15:36:42,103 [1] INFO CdsAssessment.ViewModel.ReportsViewModel - ReportsViewModel.UpdateReports()
2019-01-24 15:36:42,119 [1] INFO CdsAssessment.ViewModel.ReportsViewModel - Adding report requests.
*** Assembly SolarWinds.InformationService.Contract2, Version=2016.2.0.40, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
2019-01-24 15:37:35,933 [7] INFO SolarWinds.CDS.Engine.CDSEngine - cds registration id is: 30765
2019-01-24 15:37:36,886 [7] INFO SolarWinds.CDS.Engine.CDSEngine - cds transaction id is: SW167719
*** Assembly SolarWinds.NCM.DataCollector, Version=1.5.0.0, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
*** Assembly SolarWinds.NCM.Inventory, Version=1.5.0.0, Culture=neutral, PublicKeyToken=null, .NET version v4.0.30319 ***
2019-01-24 15:37:36,917 [19] ERROR SolarWinds.NCM.DataCollector.Jobs.InventoryJob - JobName:'Iventory'- internalExecute - Exception:System.Runtime.InteropServices.COMException (0x80131700): Creating an instance of the COM component with CLSID {DF3FAF55-8363-4A93-BC9F-21B0BAECDA04} from the IClassFactory failed due to the following error: 80131700 Failed to load the runtime. (Exception from HRESULT: 0x80131700).
at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.Activator.CreateInstance(Type type)
at SolarWinds.NCM.Inventory.InventoryEngine..ctor()
at SolarWinds.NCM.Inventory.InventoryEngine.get_Instance()
at SolarWinds.NCM.DataCollector.Jobs.InventoryJob.internalExecute(String& fatalErrorMsg)
Please can anyone advise on what is failing and offer any advice to resolve this?
Regards
Rob
Message was edited by: Rob Smith - 16:26 - 24/01/19
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rbrtsmith I can help you with this, I need to do some digging but will reach back out to you.
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That's great thanks jpetkevich - I look forward to hearing from you.
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We are compatible with 2016 and the issue is the .Net version. The workaround is to roll back to .Net v3.5 and everything should work without issue.
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HI,
While installing the .net 3.5 version. we are getting below error. any solution.
SFXCA: Ensure that the proper version of the .NET Framework is installed, or that there is a matching supportedRuntime element in CustomAction.config. If you are binding to .NET 4 or greater add useLegacyV2RuntimeActivationPolicy=true to the <startup> element.
CustomAction TryStartModuleEngineService returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
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Any updates on this?
It's been over a year and I'm still seeing this same error on Server 2016 with .Net 4.8
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