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NCM Connector Connectivity Error

We have downloaded NCM Connector bundle and installed on solarwinds server , We tried to establish the connectivity by providing the admin credentials which we use to login into web console, We have an error while Testing the connectivity . Kindly help.

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6 Replies
Level 8

I'm getting this error:

treese_0-1594052503788.png

What do you suggest for this one?

Thank you

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NCM Conector error 2.PNG

 

Please find the error screen shot for the same.

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This tool is highly sensitive due to Cisco's case sensitive database.  You'll need to get with Cisco and your CCO account information as the address has to match perfectly as well.

 

HTH

~Dez~

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We have CCO credentials handy, As per my earlier screen shot first step is we need to pass the connectivity test with Solarwinds NCM server, Where i'm facing issues. Please let me know what credentials we need to provide to pass this connectivity test.

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You will have to use an Orion Admin account that has NCM Admin rights in this location.

 

~Dez~

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I'm getting this error.  Any suggestions?

treese_0-1594052622885.png

Thank you

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