ERROR: Connection Refused for Nexus Switch

If you turn on session tracing it will give you a little more insight as to what the problem may be. Here's a KB article for turning on sessions tracing Success Center- Generate Session Trace Logs

Hi Chris,

        Thank you for the tip. I ran the trace logs, but I didn't see any useful info. I didn't see any error "alert" in the txt file and I was able to see solarwinds executed my command and saved the output at the end of file. Do you know anything else I can check? Thanks.

would you be able to post a stripped screenshot of the output?

I attached a txt file in the original post cause I couldn't do it on this reply. I masked domain name and ip addresses.

looks like that attached session trace is for when you hit "Test Credentials" on the node properties screen. Can you pull a session trace from when you attempt to download a config and it fails?

Also one thing that you may want to look at is the template that assigned to the node, if its set to Auto-Determine you may need to change it to the one for Nexus manually. I've seen that sometimes resolve inconsistent connection results (although in the session trace it does look like the auto-determine function is selecting the correct template),

Hi Chris,

           The attached file was the logs of the job from NCM, you can tell that it executed my command at the bottom of the logs. You were right, the first couple commands did look like the command from "test credentials". I have no problem to download the configs from those nexus switches, so I don't know how to provide you the trace. I did change auto-determine to generic cisco nexus (this is the only nexus option I found, I use NCM 7.9), but still returned the same error message in the email. I also imported two device templates, cisco nxos and cisco nexus 5010 vrf mgmt from thawck, neither of them worked. Any other ideas?

soleilion​ can you briefly describe what you are trying to accomplish?

I'm trying to run a command job in order to see if nexus sync to our NTP server. The command I ran is show ntp peer-status. ​For the nexus device itself, I have no problem to test snmp string, test login and download configure automatically.

I had a similar problem with a new device recently.

Try going into the 'Edit Properties' for the device and go all the way down to the bottom.

Under 'Communication', set the 'Use Keyboard Interactive Authentication' to "yes" and try again.

Not sure if this'll fix your issue, but it's possible. Can't hurt to give it a test.

are you just executing a script and expecting a return? or do you want NCM to download it so that you can review it or have NCM do a compliance check against it?

I believe if you want SolarWinds to download it you'll have to create a new config type (something like NTP) then modify the device template so that it has the command, assign it to the device you would like it to run against, and then tell SW to download that config type, you'll then see a config called "NTP" that you can then open and run compliance checks against.