Are you KIDDING ME.....!!!

Your question, "Is there any way to create an alert for a group that I have created in NCM?" is very vague. What type of alert? What do you want to accomplish? The post reads a lot more like you just want to vent about SolarWinds and perhaps sell PRTG along the way. If you really are inteested in creating a report, please do include more details along those lines.

I have seen a lot of folks choose PRTG over SWI for mostly price, but I have also seen a lot of them come right back to SWI when they can no longer accept the lack of features and support from PRTG. I'm not here to sell you either, but keep in mind that the awesome TCO for a Yugo leaves you with a hurting ROI.

Best Wishes - Andy

Hello,

first of all big sorry for inconvenience, maybe caused just by misunderstanding.

Basicly the group alerts can be simply created in "Advanced Alert Manager". Just select as property to monitor to Group or Group Member. Then the conditions can be chained according to selected logic (ALL = AND logic, ANY = OR logic and so one) as well as the whole condition groups.

Is there any specific condition you need to help with?

Can you please send me (e.g. by email) the Support case ID if exists? Was your Support case escalated to Dev Team?

Regards,

Honza Pelousek

Hi Niles,

Apologies for the difficulty you are experiencing. Perhaps if you could provide some further detail on the alert you are trying to configure, we can work through it. Out-of-the-box we do provide default group alerts:

We certainly try to make the product as easy to setup and configure as possible- and for that very reason, don't offer professional services. There are plenty of third-party integrators to assist with very complex multi-tier environments, but this doesn't sound like it's the case here. If you could supply some further details on what you are trying to accomplish, I'm sure we can get you going quickly. 

When was the last time you used PRTG? Just in the last year they have made leaps and bounds. PRTG has truly matured to compete with bigger more expensive solutions.

I worked at a manufacturing company several years ago  that had 14 site world wide. They used SWI and then was introduced to PRTG. In days the IT Director tossed SWI in favor of PRTG. I still know several people who work there and about two month ago they hit just over 8 million sensors (element in SWI). They monitor literally everything that is connected to their network, including the assembly line and not just the OS that runs them but the custom peripherals that are attached to them.

PRTG does not offer Professional Services because their software is easy to understand, far more logical. Simply put, it just makes sense.

Still cannot get what I want after try your suggestions. This took me a matter of minutes in PRTG with no help for anyone. I just cannot get over this!

Unless you want to actually provide some details of what you wish to accomplish, it will be difficult for all but the mind readers in the community to assist you. If you are a troll promoting another product, I guess continue on as you are...or go away.

First of all you are using the wrong Solarwinds module for alerting.

NCM is designed for Network Configuration Management, not performance monitoring.

You are comparing apples to oranges. I suggest you use the NPM module for this.

To my knowledge SolarWinds also does not offer Professional Services for the same reasons PRTG doesn't; it's simple enough that you shouldn't need it and when you do need help the documentation/videos/community/SWSupport should be able to help you.

Maybe if you would indicate what you're trying to do.  Your posts are simply rants and oddly worded plugs for a different product.

I suggest you provide details so that one of the myriad of solarwinds experts that read this forum can help you.

I'm really surprised you can't figure it out...