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3850 NCM script problems

We are looking to upgrade our switches through NCM. Here is the current script with the following complications.

en

copy tftp flash:

(IP SolarWinds server)

(file name) *example cat3k_caa-universa1k9.SPA.03.06.06.E.152-2.E6.bin*

(file name) *example cat3k_caa-universa1k9.SPA.03.06.06.E.152-2.E6.bin*

software install file flash:(file name)

yes

yes

The files copy to the device but will not reload. Any ideas/solution?

Thanks for your help, Ben

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