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Monitoring Central Blogs

The SolarWinds Premier Enterprise Support program was created for SolarWinds largest customers who have a highly complex, business-critical environment and want to partner with their designated technical lead to achieve their business outcomes. Hear from two seasoned IT pros with firsthand experience managing premier enterprise support accounts for their customers.

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Have questions about the Orion® Platform? Join SolarWinds Support Application Engineer Kevin Sperrazza for a live Q&A session. He will review a list of the most-asked support questions and will be happy to answer yours as well.

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Community Manager
Community Manager

SolarWinds® SmartStart programs are designed to help customers walk through product installations or upgrades and get value right away. Global Network Solutions Architect Christian Brett of WSP Global shares his experience getting up and running with SolarWinds using SmartStart.

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Level 7

SolarWinds Technical Support can help you with installation, configuration, setup, operation, and other product-related issues. This session will cover the details of the global team, how to get assistance, and other available service options.

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Level 10

If your Orion® Platform environment monitors business-critical systems, guess what? The Orion Platform itself is business-critical. But how well do you know your installation? In this session, we'll show how to quickly perform an Orion Platform environment review to help you understand your Orion Platform and SQL Environments, and gain insights on installation, configuration, and optimization. Learn how your system is performing today and what's needed to maintain a stable healthy system optimized to scale and perform to the highest standards.

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Level 10

The Orion® Platform has a new modern dashboarding framework. This data-driven dashboard framework provides greater level of flexibility over how data is displayed. It includes a grid-based layout, new widgets types, and drag-and-drop placement with full vertical and horizontal widget scaling.

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Level 8

SolarWinds product experts present a visual overview of cloud and on-premises database monitoring best practices using SolarWinds Database Performance Analyzer (DPA) and Database Performance Monitor (DPM). They will cover high-level monitoring in DPA by looking at correlation tabs, such as resources, virtualization, and blocking, and will demonstrate how to create example alerts that can look at this data. In DPM, they will use the Profiler feature to identify the most time-consuming queries and view an expensive query to showcase the EXPLAIN plan, identify new queries in the workload, and compare query performance. They will also cover DB configuration changes, how to create custom change markers, and customer alerts.

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Level 9

SolarWinds SVP Kevin Bury discusses how SolarWinds strives to create long-term relationships with its customers by offering comprehensive support services. Kevin will outline the six components of the Customer Success program, identify the key elements of the latest training and support initiatives, and answer your questions.

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Level 18

What questions do you have about a career in IT with monitoring as its focus? What would you ask monitoring engineers with decades of experience? This informal forum will give you the chance to ask questions and get answers in real time from the guests of the "Signal from the Noise: A Career Built by Monitoring" session.

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Level 9

Are you ready for a product upgrade but are unsure how to start planning? SolarWinds Support Application Engineer Eric Bryant and Senior Product Marketing Manager John Ahern will take you through the best practices for upgrade preparedness.

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Are you on the latest version of the Orion® Platform products? Learn how to find and download the offline installer, prepare for the upgrade, enable the upgrade to your products and agents, and finally, how to confirm and check your upgrade.

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Level 18

What questions do you have about a career in IT with monitoring as its focus? What would you ask monitoring engineers with decades of experience? This informal forum will give you the chance to ask questions and get answers in real time from the guests of the “Signal from the Noise: A Career Built by Monitoring” session.

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