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Monitoring Central Blogs

Level 13

If you find yourself constantly being asked for dashboards and then the requesters are disappointed by those dashboards, it might be because you aren’t translating your data correctly for your audience. Presenting the RIGHT data in the RIGHT way makes all the difference to your end user. SolarWinds Head Geek™ Chrystal Taylor and Product Manager Tony Johnson discuss the benefits of creating views and dashboards tailored for your audience. The session includes a look at modern dashboards, PerfStack™, KPI resources, and more. 

 

 

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Level 17

In this session, SolarWinds® Product Manager Destiny Bertucci and SolarWinds Head Geek™ Thomas LaRock will show you how to detect the existence of threats in your environment using SolarWinds tools. They’ll show you how to identify when changes are being made to your servers, discover devices needing firmware updates, remediate user permissions, and automatically respond to security events in real time. Detectives are often portrayed as being brilliant. With our tools, you don't have to be brilliant to be a great Threat Detective. 

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Level 11

One of the hallmarks of SolarWinds customers is their willingness and ability to creatively pair the tools they have at hand into solutions designed to impress and delight both their colleagues and those who depend on them for alerts, reports, and data. In this session, Head Geek™ Sascha Giese will talk with SolarWinds® Partner Holger Mundt about some of his favorite enterprise customer deployments. Holger and Sascha will discuss three enterprise use cases. 

 

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Product Manager
Product Manager

What can we learn from the government about improving security? It comes down to eliminating known vulnerabilities and improving compliance. Join Dave Richards from the National Guard’s Regional Cyber Center as he shares his experience on securing government networks. He’ll discuss compliance, continuous monitoring, and review the SolarWinds® tools they use to help monitor and secure their network.

 

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Level 11

Burnout is still stigmatized, but it’s real. Shrinking IT budgets, 100% uptime, and an ever-changing landscape tax everyone. Learn how to deal with the situation before it’s too late and take care of yourself—because no one else will. 

 

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Level 13

Start talking about “soft” skills, and some IT pros will roll their eyes. Maybe because the term “soft” skills can seem insulting. When what we’re really talking about is ESSENTIAL skills. Nobody wants to work with someone who’s brilliant but a jerk. You might be thinking, “I was hired to do a job—and I do it darn well—so who cares about being nice?” Before she was a SolarWinds® Head Geek™, Chrystal Taylor worked as a monitoring engineer contracted to many different companies. Real-world experience and real-world stories will show just how much these skills can help you no matter your position. In this session, SolarWinds Head Geek Chrystal Taylor discusses five essential (not soft) skills for progressing your career.

 

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Level 18

When asked which skills would best help IT practitioners uplevel their careers, Keith Townsend's answer was simple and direct: "Learn how to 'people' better." In this session, Keith expands on this advice - offering valuable context, specific skills and techniques, and measurable methods for gauging success. 

 

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Level 18

Those of us who make our living in tech love to hate (or at least poke fun at) managers. But the truth is, it does us no good to dismiss and diminish people who don’t know our discipline like we do. Instead, we should offer to educate and inform. In this session, we'll answer the technical questions managers—those folks who both lead and represent the boots-on-the-ground monitoring engineers—have. These are real questions asked by real managers in a special survey just for this session. You (and your manager) won’t want to miss it.  

 

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Modern infrastructure technology offers truly innovative operations options, but its unintended consequences are becoming a headache for many IT teams. Infrastructure vendors have delivered revolutionary applications and services, but they increasingly dump visibility and manageability gaps into the enigmatic bucket of hybrid IT. Learn how businesses quickly jump from “a little bit of cloud” to complex app interconnections and discover new strategies for restoring holistic visibility to infrastructures new and old. 

 

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Level 18

One of the challenges monitoring engineers face is building a lab that's both representative of their environment and not a complete mirror image of production, which is functionally impractical, unsupportable, and impossibly expensive. In this session, Head Geeks Sascha Giese and Leon Adato show you how to build a lab (whether temporary or long-term) in AWS or Azure, using a cloud-based instance of GNS3 to mimic a set of devices along with a cloud-based instance of the Orion Platform to monitor the whole thing! 

 

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Complex, statically defined network device monitoring is increasingly moving from physical to software-defined networks. With the rising adoption of SD-WAN technologies, we're left with more questions than answers. To get to the bottom of our SD-WAN queries, we surveyed hundreds of users to clarify hot topics with which we're all grappling. In this panel, you'll learn from SolarWinds thought leaders and industry expert Dr. Jim Metzler how to plan for and capitalize on SD-WAN projects now and in the future with insights from our IT community.  

 

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In part one of our candid discussion with real-world CIOs, you had a chance to learn how the smart work of IT professionals, managers, and executive leadership made 2020 a surprisingly successful year for many IT teams. In part 2, you’ll hear from a different set of CIOs representing teams that each support multiple businesses as solution providers, resellers, and partners. You’ll learn what it took for IT teams to accomplish rapid digital transformation on the ground, including new security requirements and supporting business process changes for end users. Last, we’ll explore the effects of efficient communication between leadership and IT pros, and its direct effect on IT success in 2020.

 

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If you’re an IT professional, you likely already know 2020 has been a trying—but also potentially outstanding—year for IT departments. But how often do you get a chance to have a casual conversation with your CIO about why your expertise, hustle, and hard work is important to the business overall? Many businesses have been reminded IT is a competitive asset when communication is streamlined, and goals are clear. In part one of our discussion, you’ll hear from a diverse set of CIOs sharing perspectives on their teams’ 2020 efforts. You’ll also learn how empowered IT allows both executives and IT pros to deliver more with less friction and reshape the relationship between IT pros, managers, and leadership.

 

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Product Manager
Product Manager

Web applications have evolved over the years to become more robust, more powerful, and more important to businesses. As part of this evolution, web applications have also increased in complexity, which means they can fail in far more numerous and surprising ways. In this candid technology session, SolarWinds senior product manager Adam Hert and senior technical advisor Mike Morgan take you on a tour of the many ways modern web applications can fail, so you can build an effective monitoring plan and avoid unwanted surprises. 

 

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Level 17

This session provides a closer look at SolarWinds® Database Performance Monitor through the eyes of a developer and covers the features that resonate with software developers—and why. Learn how software development practices are shaped by the performance metrics tracked uniquely by DPM.  

 

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Level 17

Database Administrators (DBAs) are no longer the sole owners of database tuning and optimization. At the same time, hybrid IT and cloud-native applications are changing the face of traditional database design, management, and monitoring. How does an old-school DBA wrap their head around a distributed cloud-based system? What does the System Reliability Engineer (SRE) need to know when asked to handle one of the legacy systems that hasn’t made the leap into the cloud?  

This session will discuss the changing roles and responsibilities associated with database performance management, along with how IT practitioners on both sides of the DBA divide can adapt and grow their skills. 

 

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Community Manager
Community Manager

We all know alerts tell people what to look at and when to look at it. But the truth is, plain-text alerts get ignored and good-looking alerts get read. Fortunately, all it takes to set up engaging alerts is a little HTML and CSS know-how. Kevin M. Sparenberg shows you the basics of using HTML and CSS in your alerts, including some tips he's gotten from the field. With pretty alerts, you can get a huge return on a small-time investment. 

 

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Community Manager
Community Manager

You may be thinking, “I don’t need a map. I already know how everything’s put together and how it’s doing.” And you might be right. But you know who you make maps for? Not you. They’re for other people so they can look at them INSTEAD of bothering you. “But maps are a pain to build,” you might say. Nope—they’re easier than ever to create in the Orion® Platform. In this session, Technical Content Manager Kevin M. Sparenberg and Product Manager Jeff Blank are going to build up a single map, step by step, to show you how easy, powerful, and effective they can be. 

 

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Level 18

If you hear the word API and start looking for the exits (or swiping your phone) this session is for you. We’ll show you exactly how useful APIs can be to network engineers, server admins, and regular non-programming IT professionals. And we’ll even explain what they are, and how you can leverage them in the Orion® Platform along the way. 

 

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Community Manager
Community Manager

Occasionally, you get to choose your monitoring system, but more often, that decision was made for you by someone else. SolarWinds THWACK® MVP Ben Keen and Technical Content Manager for Community Kevin M. Sparenberg both inherited their setups. They each took a patchwork monitoring solution and made it a critical part of the IT landscape for their organizations. Along the way, difficult discussions and decisions had to be made. They’ll share their experience with inheriting, managing, and ultimately owning all parts of the monitoring infrastructure and give you pointers on how to do the same. 

 

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Level 13

Custom properties continue to be one of the most powerful features in the Orion® Platform. But once you know them, you know them, right? Of course not! The bright minds at SolarWinds continue to expand, enhance, and improve the things custom properties can do for you. Join SolarWinds Head Geek™ Chrystal Taylor on a ride-along with THWACK® MVP Marc Netterfield as he showcases new and creative uses for Orion Platform custom properties. With some inspiration and a little know-how, you can take your Orion instance to the next level—adding automation to relieve everyday administrative tasks. 

 

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Level 13

Talk to any SolarWinds aficionado for more than five minutes and you’re sure to hear how amazing custom properties are. If you’re new to SolarWinds, you may be uncertain how to get started. In a fast-paced but comprehensive session, SolarWinds Head Geek™ Chrystal Taylor walks through everything you need to know about creating Orion custom properties as well as a few use cases.

 

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Level 10

Service Desk automation doesn’t happen all at once. Wherever you are in your ITSM maturity, this session will give you some ideas to bring automation to the next level. Join SolarWinds Head Geek™ Liz Beavers and Aronson’s IT Director, Azunna Anyanwu, for a tutorial on foundational, intermediate, and advanced automation with SolarWinds Service Desk.

 

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Level 17

Every system administrator knows the four most common resource bottlenecks: memory, CPU, disk, and network. But those resource bottlenecks aren’t the reason for your sudden performance issues. Over the years, SolarWinds Head Geek™ Thomas LaRock has compiled a list of common issues with SQL Server. These issues are avoidable but not easy to fix once they've become a problem. In this interactive session, we’ll review the top five common problems with SQL Server and discuss how to fix them. 

 

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Level 18

How does the ability and interest in monitoring affect the career trajectory of the typical IT professional? In this session, we’ll talk to two people who found success in SNMP and stability amongst the syslog messages. Along the way we’ll hear advice they have for people who are now at the beginning (or even in the middle) of their monitoring journey. 

 

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Level 13

We get it. Technology upgrades—whether it’s your router firmware, your server OS, or heck, even your phone—can seem risky. Fraught with uncertainty. Downright scary, even. But we’ve been working hard to make Orion® Platform upgrades better, and we’re going to prove it. We're SO sure about it, we’re going to do one right before your eyes. Have you avoided upgrading? Join Chrystal Taylor and Eric Bryant as they complete an upgrade live by the end of the session. We’ll explain how easy it is and all the benefits of the new 2020.2 release. 

 

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Level 7

It's no secret IT Ops and Security teams don't have the most glowing relationship. The simplistic reason is while Ops is responsible for making work and communication as seamless and accessible as possible (and therefore wants everything open), Security is focused on making it as difficult as possible for the wrong people to get inside (and therefore wants everything closed). But beyond the trite hot takes, fundamentally, both teams want to keep the bad guys out without stifling productivity. And when these two groups work together—Well, it’s magic. Timothy Brown, SolarWinds VP of Security, is here to tell you how to reduce friction with some advice and real-world examples. 

 

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Level 11

To help us deliver a comprehensive, robust, and modern IT asset management solution to our customers, we are excited to introduce several major enhancements to SolarWinds® Discovery, our ITAM solution that accurately discovers, maps, and manages your IT assets in SolarWinds® Service Desk.

What’s New?

We are adding the following new capabilities and enhancements to the SolarWinds Discovery solution:

  • New Discovery and Jamf Mobile Device Management (MDM) Integration gives you visibility into asset data on Apple devices by incorporating asset information from Jamf into SolarWinds Service Desk. (Will be available in Q4 2020)
  • New Discovery and Microsoft Azure Integration increases visibility into your cloud assets by incorporating asset information from Azure into SolarWinds Service Desk.
  • Enhanced Discovery and Orion® Platform Integration builds on the previous Discovery-Orion integration by enabling you to automatically detect, map, and import dependencies between your Orion assets into SolarWinds Service Desk.
  • New Asset Management Capabilities in the Service Desk Mobile App give you instant, on-the-go access to your assets while allowing you to easily scan new assets via a mobile device.
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Level 8

SolarWinds® Network Automation Manager helps remove your scalability concerns. Designed to cater to our largest customers, this solution integrates all the core network management modules on a unified platform (aka, the Orion® Platform). SolarWinds has been the worldwide market leader in network management software since 2017, according to IDC*.

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Level 9

The SolarWinds product team is exploring how technology professionals prefer to buy IT monitoring products and invites you to complete a short (510 minute) survey on the topic. This survey ends September 30, 2020. 

The first 25 people who fully complete the survey will receive a US$25 Amazon gift card*, while supplies last. 

Everyone who completes the survey and enters their THWACK username will be rewarded 2,000 THWACK points to use in the THWACKstore, good towards any purchase. 

Complete Survey 

 

*Terms & Conditions apply

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