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CIO 2020 Hot Take: The Year of the IT Pro (Pt.2)

In part one of our candid discussion with real-world CIOs, you had a chance to learn how the smart work of IT professionals, managers, and executive leadership made 2020 a surprisingly successful year for many IT teams. In part 2, you’ll hear from a different set of CIOs representing teams that each support multiple businesses as solution providers, resellers, and partners. You’ll learn what it took for IT teams to accomplish rapid digital transformation on the ground, including new security requirements and supporting business process changes for end users. Last, we’ll explore the effects of efficient communication between leadership and IT pros, and its direct effect on IT success in 2020.

About the Author
I'm the Head Geek and technical marketing director at SolarWinds, (which basically means I'm an mature geek in the services of the product team). When I say geek I mean Geek, with extreme prejudice. I started writing assembly on my Apple II, got a BITNET email account in 1984, ran a BBS @ 300 baud, survived X.25, abused Token Ring, got some Netscape.com JavaScript award love in '96, and my hack flight notification service still backs aa.com. Along the way in various jobs I’ve been a developer, SE, PM, PMM, and now principal evangelist. (Let us all join hands around the server.) Over 10 years at SolarWinds I’ve hatched our online live demo systems, managed the SolarWinds Certified Professional program, launched the Head Geek program, helmed SolarWinds Lab and THWACKcamp, and these days I’m focused on the hairball that is Hybrid IT, Cloud, DevOps and helping IT admins learn new skills not just to manage increasing complexity, but accelerate their careers. I’m always looking for new and more fiendish ways to use our products- just like our customers. And when I have a few spare minutes I fly a little when the weather is good.