login kiwi server

[MD.J]

hi,
Mrs,Mr
I have a trouble when I write a login and password in a setup . I can't connect in web access on Kiwi syslog server.
When I click on login, the page web refresh only.
Can you help me I don't understand ?

I have this URL when i click on login : http://localhost:8088/Gateway.aspx?ReturnUrl=%2fRequireSSLError.aspx

PS: I am French I hope which you understand my message and I am sorry in order to my fault spelling.

[yaquaholic]

Hi MD.J,

Have you had a look at this posting: https://support.solarwinds.com/SuccessCenter/s/article/Reset-Kiwi-Web-Access-User-account-password?l... ?

Yaquaholic 

[MD.J]

Hi,

@yaquaholic 

Thanks to reply me.

I read your post and try.it don't works.

I don't understand why the login and paswword.

where is a folder log for authentification web access ?

Maybe my installation is bad.

[yaquaholic]

You could have a look in C:\Program Files (x86)\Syslogd\ there are several log files in there, but I could find none with web access details/problems. 

But if this is new installation I would either reach out to SolarWinds Support for their assistance, or re-install the application. 

[MD.J]

Maybe because I use an eval setup it's in order to that is don't works.

I try to create a ticket support but I have this message " Your ticket was unable to be submitted at this time due to an error. Please try again. We apologize for any inconvenience."

I try later thanks @yaquaholic