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How to deactivate kiwi syslog server licence without the licence manager

FormerMember
FormerMember

Hello,

I have an issue with the migration of my kiwi syslog product.

I have got a new server and I want to migrate my kiwi syslog version on this new server (after deactivating it on the old one).

When I read the documentation it is said to install the licence manager tool.

But when I use it, the tool says "No licensed solarwinds products on your machine".

But my two products are well registered and I can see the licenses on my online account.

Is it possible to deactivate them manually ?

Thanks for your helpsyslog