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sotherls
Level 14

After upgrading Kiwi to 9.6.5 service crashes

After we upgraded our Kiwi Syslog to 9.6.5 we have had an ongoing issue where any rule or config change crashes the syslog service. This happens on both of our Kiwi servers.

We ruled out McAfee AntiVirus and HBSS (uninstalled)

The error I see in the Application events shows:

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000096, exception address 0686733C

I have re-opened our case with support but I wanted to reach out to the community to see if anyone else is seeing behavior. We might have to roll back to an earlier version if we don't get something resolved soon.

Thanks

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meetpradeepp
Level 9

Re: After upgrading Kiwi to 9.6.5 service crashes

We had similar issue with TCP traffic. If the traffic is beyond basic speed it was crashing. We were given a patch.

HTH

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