using cat tools 3 to login to foundry fastiron switches

Have you ticked login requires username and password on the passwords tab and entered these?

Can you attach/include the debug log? (Ensure to *** any sensative data.)

Regards,

Wardini

I have checked that option.

Sanitised_Devices.txt

Thank you for your help

Thanks for the files.

Can you attach/include the debug log? (Ensure to *** any sensative data.)

 A debug log file records the communication between CatTools and the device you are having trouble with. You can create a debug log file as follows :

# Use the CatTools File menu to select the "Enable capture mode" option.
# Run the activity you are having trouble with. This should create a debug file in the \Debug folder.
# Remember to deselect the "enable capture mode" option again.

<NEWSESSION Kiwi CatTools 3.3.17 3/30/2009 3:36:33 PM>
<PROTOCOL=Telnet>
<DEVICE TYPE=Foundry.Switch.General>
<ACTIVITY TYPE=Device.ConnectivityTest.Login>
<ACTIVITY SCRIPT=C:\Program Files\CatTools3\Scripts\Client.Device.ConnectivityTest.Login.txt>
<USERS NAME FOR DEVICE=10.1.99.21>
<C OK 3:36:33 PM><R-3:36:33 PM>[13][10]User Access Verification[13][10][13][10]Please Enter Login Name:
================================================================================
WFMDRetVal=1 Waiting for: "<Enter> to accept and continue"
WFMDRetVal=2 Waiting for: "admin"
WFMDRetVal=3 Waiting for: "Password required, but none set"
WFMDRetVal=4 Waiting for: "admin"
WFMDRetVal=5 Waiting for: "--more--"
WFMDBuffer="[13][10]user access verification[13][10][13][10]please enter login name: "
================================================================================
<D 3:36:38 PM>
<SCRIPT VALUES>
<HOSTNAME="">
<PROMPT VTY="">
<PROMPT ENABLE="">
<PROMPT CONFIG="">

On the prompts tab on the Device Information panel I think you may have entered admin in some of the fields. If you are login in as admin then this needs to be entered in the Username: field on the passwords tab.

Generally speaking, in most cases, the fields in the prompts tab can be left blank. However, in this case, type 'Login Name:' (without the quotes) in the Username prompt: field on the prompts tab. Please ensure all other fields on the prompts tab are blank.

Delete the current debug log. Enable capture mode again and try the activity again. If you still have problems please send the new debug.

It worked! Thank you! I would not have figured that out...

Thanks again it is much appreciated

No worries. Glad to hear that it worked.