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Level 7

Issue with Cattools

I recently upgraded from Cisco 3560X switches to 9300 switches. When I create the profile for the devices in cattools, I can ping and I can ssh from the profile and cattools runs on the machine I've tested it from, but when I run the job, I get errors stating that cattools cannot reach the device.

"Failed to connect to device; No response from remote host". I don't get it. I can still backup all my other switches with no issue, I also just installed 2 Nexus 7710s and Cattools backed up all 8 VDCs I have configured.

Any suggestions?

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Level 15

You can enable debugging, File\Enable capture mode, and this will show you verbose communication, and the device may need to be edited.

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