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Device Type issues with Catools enterprise v3.11

I would LOVE to know why there are issues backing up configs with kiwi cat tools when you cannot actually specify your products (Device type)

For example -  Catalyst switches - in order to backup successfully - I have to select cisco router general

What is the point of a 600 + priced product when you cannot specifiy device type / product successfully.

Does anyone else notice this?! Prior to this, I was wrestling with protocol mismatch during the setup process as well as password incorrect errors (triple checked passwords were correct)

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