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Level 7

Cisco WLC backup started failing

i've been using CatTools for years to backup my Cisco WLC.  last week i built a new server and migrated my cattools installation there and now i get the following message from both my WLCs when i try to back them up.

Using TFTP Default address:

naturally this spins until timeout and fails with the job stating

TFTP Backup failed: error with commands or TFTP file not found

i'm not sure why this all of a sudden started happening.  the only real difference is that the new server is in a different Vlan and has a different IP address than the old server does.  Any ideas would be greatly appreciated.

I have tried to manually run the upload from the controllers to the new server and this works just fine. 

CatTools ver. 3.11.0

WLC Version

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