Anyone else seeing an issue with DHCP server scans not working anymore in 4.7? I hit scan on the DHCP server and it'll just stay stuck at 50% indefinitely and never finish. Credentials test ok. I've had a case open for a while, but support is pretty bad.
Hello, I have encountered this problem today, after I change the password for the account used to scan DHCP servers. I have 4.7.0 IPAM and I did not have to install HF2, just simply changed DHCP server nodes from additional to main polling engine.
Support sent me something they call a "buddy drop" that replaced some DLLs and it seems to have partially fixed my issue. I can scan DHCP servers from my main poller now, but my additional poller is now saying the credential test failed to execute.
A buddy drop is a customer specific patch to help validate a fix for a specific problem. The team is getting closer to providing a HF for your DHCP scanning issues. Thank you all for your patience!
I heard back from support toward the end of the day yesterday. I was told that there's no precise date yet for the hotfix but it's going to be released soon.
I have the exact same problem. I had to remove the DHCP servers to correct an issue and when I try to add one back, the initial scan shoots immediately to 50% and never moves beyond that point. We’re on the latest version as well.
I just noticed the case was recently created and sitting with support. They will likely ask you to provide diagnostics soon. I will let them know that it might be a related case to save some time.
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.