I got stuck while installing the IPAM 4.5.2 where it is showing "Could not download product information" post extracting the installer.
However I tried re-installing by adding the https://downloads.solarwinds.com/ into the trusted sites and also by downloading a fresh installer but none works for me.
Found the resolution steps for the same and below as follows:
and re-run the installer
And on the other hand I checked by accessing the https://downloads.solarwinds.com/ in browser where it identified that this site does not have internet access, so I am suspecting this could be the reason for the error message.
Now question is how to provide internet access to the site https://downloads.solarwinds.com/ so that hopefully I could overcome the issue.
Thanks in Advance.
We are in the process of releasing a repack of installers for the new IPAM HF that is released this week. Try downloading tomorrow and see if the new one is running into the same issue.
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