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Level 8

HA Failover on daily basis due to uninstalled IPAM

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Once a day the MsiInstaller runs the 'Orion.AllwayInstall' with a failure as the resource 'D:\Program Files (x86)\SolarWinds\Orion\Modules\SettingInfo\IPAM.SettingInfo.xml' does not exist. We recently uninstalled IPAM as the trial came to an end. We separated the HA servers as recommended and rejoined afterwards. However, once a day we failover from the Active to the Standby. Then if we go in to the server and start the HA service everything comes back. Here are the error logs we are seeing:

SERVER031004WarningMsiInstallerApplication2/20/2020 11:00:05 PM

Detection of product '{079A74C5-95D0-446E-86F7-B8EAF0A29654}', feature 'Orion.AllwayInstall', component '{42601E83-7D7D-5107-8BE9-A2CABFFD4D1C}' failed. The resource 'D:\Program Files (x86)\SolarWinds\Orion\Modules\SettingInfo\IPAM.SettingInfo.xml' does not exist.

SERVER031004WarningMsiInstallerApplication2/20/2020 11:00:05 PM

Detection of product '{079A74C5-95D0-446E-86F7-B8EAF0A29654}', feature 'Orion.AllwayInstall' failed during request for component '{22056900-C842-11D1-A0DD-00A0C9054277}'

SERVER037034ErrorMicrosoft-Windows-Service Control ManagerSystem2/20/2020 11:00:55 PM

The SolarWinds Orion Module Engine service terminated unexpectedly. It has done this 1 time(s).

 

1 Solution
Level 12

Make Sure IPAM is uninstalled on both Active and Standby Server and then clean the IPAM Tables, procedures, etc. from your database.

https://support.solarwinds.com/SuccessCenter/s/article/Remove-IPAM-from-the-database

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2 Replies
Level 12

Make Sure IPAM is uninstalled on both Active and Standby Server and then clean the IPAM Tables, procedures, etc. from your database.

https://support.solarwinds.com/SuccessCenter/s/article/Remove-IPAM-from-the-database

View solution in original post

That should work. We had to remove HA and set it up again. There were a lot of steps involved and your information is greatly appreciated.