Hi THWACK Community
I'm busy setting up a new ORION HA Server. The primary server is up and working 100%. The secondary IP's for the primary and secondary servers are 10.1.4.42 and 10.1.4.45. When I attempt to connect the secondary server I get the following error:
Communication process failed for the primary Orion server
The message with Action 'http://tempuri.org/IInstalledProductsProviderService/GetInstalledFeatures' cannot be processed at the receiver, due to a ContractFilter mismatch at the EndpointDispatcher. This may be because of either a contract mismatch (mismatched Actions between sender and receiver) or a binding/security mismatch between the sender and the receiver. Check that sender and receiver have the same contract and the same binding (including security requirements, e.g. Message, Transport, None).
Has anyone seen this error before?
Hi aLTeReGo, thanks for your reply. It's Orion Version 2019.2. NPM Version 12.5. Got the APE 2019.2 installer from the Solarwinds download section.
From what we have seen it seems to be failing to start the SFTP service during the install process.
Hello! If you're still having trouble with the TFTP service, try these steps:
Go to Start > Run > and type regedit
Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
With the control folder selected, right click in the pane on the right and - select new DWORD Value
Name the new DWORD: ServicesPipeTimeout
Right-click ServicesPipeTimeout, and then click Modify
Click Decimal, type '180000', and then click OK
Restart the computer
Check if TFTP is listed in services.
If it is not present, Try the upgrade again
If present, Can you start it? If not, try to set it with another user other than local system.
Once started, Try the upgrade again
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